At BikeBlazer, we aim to provide a smooth, reliable, and convenient shipping experience for customers across India. This Shipping & Delivery Policy explains our order processing time, delivery timelines, shipping charges, Cash on Delivery (COD), order tracking, delivery delays, cancellations, address changes, and other shipping-related information.
1. SHIPPING ACROSS INDIA
BikeBlazer currently ships products across India.
We currently do not offer international shipping. Orders can only be delivered to locations within India that are serviceable by our courier partners.
2. ORDER PROCESSING TIME
Orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order has been dispatched, tracking details will be shared through Email, SMS, or WhatsApp.
3. BIKEBLAZER DELIVERY TIME
The standard delivery time for BikeBlazer orders is generally 3–7 business days for most locations across India.
Customers in remote or difficult-to-service locations may require additional transit time.
Delivery timelines are estimated and may vary depending on the delivery location, courier service, weather conditions, public holidays, transportation conditions, or other circumstances beyond our control.
4. SHIPPING CHARGES AND FREE SHIPPING
BikeBlazer uses an Economy shipping option for deliveries.
Our current shipping configuration includes:
- Economy shipping rate: ₹370
- Free shipping minimum order amount: ₹370
- Economy transit time: 3–5 business days
The applicable shipping option and charge will be displayed at checkout before the customer completes the order.
Shipping charges and free-shipping eligibility may depend on the current shipping settings applicable to the order.
5. CASH ON DELIVERY (COD)
BikeBlazer offers Cash on Delivery (COD) as a payment option.
A ₹64 convenience charge applies to COD orders.
All COD orders must be confirmed through a phone call or WhatsApp before they are shipped.
COD order confirmation:
Phone / WhatsApp: +91 7303066804
If a COD order is not confirmed, shipment may be held until the required order confirmation is completed.
6. BIKEBLAZER COURIER PARTNERS
BikeBlazer currently uses the following courier partners for order delivery:
- Amazon
- Delhivery
The courier partner assigned to an order may vary depending on the delivery location and order requirements.
7. ORDER TRACKING
Once your BikeBlazer order has been shipped, tracking details will be shared through Email, SMS, or WhatsApp.
Customers can track their orders through the BikeBlazer Track My Order page.
To track your order:
1. Open the Track My Order page.
2. Enter your Order Number.
3. Enter the Email Address or Phone Number associated with your order.
4. Click "Track Your Order".
5. View the available order and tracking information.
If you have questions about your order status or delivery, keep your Order ID ready when contacting BikeBlazer customer support.
8. DELIVERY DELAYS
Although we aim to deliver orders within the estimated delivery timeframe, unexpected delays can sometimes occur.
Delivery may be delayed because of:
- Weather conditions
- Courier delays
- Strikes
- Public holidays
- Transportation issues
- Remote delivery locations
- Other circumstances beyond our control
If your order is delayed, please check your tracking information first. You can also contact BikeBlazer customer support for assistance.
9. ORDER CANCELLATION
Orders generally cannot be cancelled once they have been placed.
If you still want to request an order cancellation, contact the BikeBlazer support team as soon as possible.
Cancellation is not guaranteed and depends on the current status of the order.
For cancellation assistance:
Phone / WhatsApp: +91 7303066804
Email: bikeblazer10@gmail.com
10. DELIVERY ADDRESS CHANGE
Customers can request a change to their delivery address after placing an order.
If you need to change your shipping address, contact BikeBlazer customer support as soon as possible.
Phone / WhatsApp: +91 7303066804
Email: bikeblazer10@gmail.com
Address changes depend on the current status of the order and cannot be guaranteed after the order has progressed through the shipping process.
11. FAILED DELIVERY
If the customer is unavailable during delivery or the courier is unable to complete the delivery, the delivery process will be handled according to the courier partner's delivery policy.
Customers should check their order tracking information for the latest delivery status.
12. ORDER SHOWS DELIVERED BUT PACKAGE NOT RECEIVED
If your order tracking shows that the package has been delivered but you have not received it, contact BikeBlazer customer support immediately.
Please keep the following information ready:
- Order ID
- Tracking details
- Registered phone number or email address
Contact BikeBlazer:
Phone / WhatsApp: +91 7303066804
Email: bikeblazer10@gmail.com
13. DAMAGED PACKAGE AT DELIVERY
If your package appears damaged when it is delivered, please take the following steps:
1. Record a clear video before opening the package.
2. Keep the package and packaging materials safely.
3. Contact BikeBlazer customer support within 24 hours of delivery.
4. Provide your Order ID and any requested photos or videos.
Recording a video before opening a visibly damaged package can help with the investigation and resolution of the issue.
14. WRONG OR MISSING PRODUCT
If you receive the wrong product or find that an item is missing from your order, contact BikeBlazer customer support within 1–2 days of delivery.
You may be asked to provide:
- Order ID
- Product details
- Photos or videos
- Package or shipping-label information
The issue will be handled according to the applicable return or replacement policy.
15. DAMAGED PRODUCT
If the package was delivered normally but the product inside is found to be damaged, the resolution will depend on the applicable BikeBlazer Return Policy.
Refunds, replacements, or returns are subject to the terms and conditions of the applicable return policy.
16. REMOTE DELIVERY LOCATIONS
Delivery to remote or difficult-to-service locations may require additional transit time.
Delivery availability and estimated delivery time may depend on the courier partner servicing the location.
17. CUSTOMER SUPPORT FOR SHIPPING AND DELIVERY
For questions related to BikeBlazer shipping, delivery, order tracking, COD orders, order cancellation, address changes, damaged packages, or other delivery-related issues, customers can contact our support team.
Phone: +91 7303066804
WhatsApp: +91 7303066804
Email: bikeblazer10@gmail.com
Please keep your Order ID ready when contacting customer support about an existing order.
